Legal
Terms of Service
Last updated: March 1, 2025
1. Agreement to Terms
By accessing or using the LUXE Intimate website (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site. We reserve the right to update these Terms at any time; continued use of the Site following any changes constitutes acceptance of the new Terms.
2. Age Restriction
You must be at least 18 years of age (or the legal age of majority in your jurisdiction, whichever is higher) to use this Site and purchase our products. By using the Site, you represent and warrant that you meet this age requirement. We reserve the right to require proof of age and to refuse service to anyone who cannot satisfy this requirement.
3. Products & Availability
All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes only and may vary slightly from the actual product. We make every effort to display accurate colors and descriptions but cannot guarantee that your device's display accurately reflects actual product colors.
4. Pricing & Payment
All prices are listed in US Dollars and are subject to change without notice. We reserve the right to correct pricing errors. Payment must be received in full before orders are processed and shipped. We accept major credit cards and other payment methods as displayed at checkout. All transactions are processed through secure, encrypted payment gateways.
5. Order Acceptance & Cancellation
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability, suspected fraud, or errors in product or pricing information. If we cancel an order after payment has been received, we will issue a full refund within a reasonable timeframe.
6. Shipping & Delivery
We ship to addresses within the United States. Estimated delivery times are provided for reference only and are not guaranteed. LUXE Intimate is not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss transfers to you upon delivery to the carrier. All shipments use discreet, unmarked packaging.
7. Returns & Refunds
Due to the intimate nature of our products, all sales are final on opened or used items for health and hygiene reasons. Unopened items in original packaging may be returned within 14 days of delivery for a refund or exchange. Items must be in original, unused condition. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. Please contact us at [email protected] to initiate a return.
8. Intellectual Property
All content on this Site — including text, images, logos, graphics, and software — is the property of LUXE Intimate or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.
9. Prohibited Uses
You agree not to use the Site to:
- Violate any applicable laws or regulations
- Transmit any unsolicited commercial communications
- Attempt to gain unauthorized access to any portion of the Site or its related systems
- Engage in any conduct that restricts or inhibits others' use of the Site
- Use any automated tools to scrape, crawl, or data-mine the Site without permission
10. Disclaimer of Warranties
The Site and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, LUXE Intimate disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
11. Limitation of Liability
To the maximum extent permitted by applicable law, LUXE Intimate shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid for the specific product giving rise to the claim.
12. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.
13. Contact Us
For questions about these Terms, please contact:
LUXE Intimate
Email: [email protected]