Privacy Policy

LUXE Intimate ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We may collect information about you in the following ways:

Personal Data

When you register, place an order, or contact us, you may voluntarily provide personally identifiable information, including your name, email address, mailing address, phone number, and payment information (processed securely through our payment provider).

Automatically Collected Data

When you visit our site, our servers automatically log certain information, including your IP address, browser type, referring URLs, pages viewed, and time spent on each page. We may also use cookies and similar tracking technologies (see our Cookie Policy for details).

We use the information we collect to:

• Process and fulfill your orders, and send related information including purchase confirmations and invoices
• Manage your account and provide customer support
• Send promotional communications (with your consent) such as newsletters and special offers
• Improve our website, products, and overall customer experience
• Comply with legal obligations and enforce our terms
• Detect and prevent fraudulent transactions and other abuse

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our website and conducting our business (e.g., payment processors, shipping carriers, email service providers), subject to confidentiality agreements. We may also disclose your information when required by law or to protect our rights.

We understand the sensitive nature of our products. All orders are shipped in plain, unmarked packaging with no indication of the contents. Your billing statement will show a discreet charge descriptor — not the name "LUXE Intimate" or any description of products purchased.

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission and secure storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When no longer needed, we securely delete or anonymize your information.

Depending on your location, you may have the right to:

• Access, update, or delete the personal information we hold about you
• Object to or restrict processing of your personal data
• Request portability of your personal data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

Our website is intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal data, we will delete it promptly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions or concerns about this Privacy Policy, please contact us:

LUXE Intimate
Email: [email protected]